It happened around 5:15 p.m. at the store in the Stony Brook Shopping Center near Brentwood Road.
Police say a robber entered the store and demanded money. At first, the clerk thought the armed robber was pulling out a gift card, but George Zaguilan was behind the register when he came face to face with a gunman.
"I hoped I didn't get hit and checked myself," said Zaguilan. "He told everybody to get on the floor at gunpoint."
Zaguilan said the man walked in and started ordering him and a handful of customers around with what looked like a .40 caliber pistol.
"We went toward the register, trying to get me to grab the cash. Somebody took off running," said Zaguilan. "He shot at him."
That single shot pierced a clothing rack, a painting and the wall behind it, before ricocheting around the store.
The suspect ran away with cash, but he didn't get away with any merchandise.
Raleigh police spent hours collecting evidence, but haven't released much information about the incident.
The shaken store owner told ABC11 off camera that lately he's had a few break-ins, but nothing like this has ever happened during his 13 years in business. He said his surveillance cameras caught the robber in the act.
Zaguilan, meanwhile, said the suspect was younger, with a dark skinned complexion, and a little bit of facial hair -- maybe early 20s.
There's no word yet on how much money the suspect got away with.
Fortunately, no one was injured during the robbery.
The store owner said there is usually a security guard on duty, but that person wasn't working Wednesday evening.
Anyone with information about the robbery, should call Raleigh police.