Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Newly installed windows immediately sent energy bill through the roof for Willow Spring homeowner
"You can feel the air coming through right here, and you can hear, hear how loud...the windows are."
Delta agrees to reimburse customers for out-of-pocket expenses incurred during CrowdStrike mess
Delta flights came in and took off from Raleigh-Durham International Airport as scheduled Thursday.
Renters suffer without air conditioning at Section 8 complexes getting thousands in HUD funds
It's been a sweltering summer in the Triangle with record-breaking temperatures, and that heat has caused problems for some renters.
Home solar panel retrofit fails for years, drains money from NC couple until Troubleshooter steps in
Imagine shelling out more than $60,000 to go solar, but after a few years never seeing any savings.
Driver challenges the $9,000 increase in property tax value on car and wins in Durham Co.
Instead of just paying the higher rate, she took her fight to the county.
Calls, texts information leaked in the AT&T data breach can be used by scammers
AT&T says during the cyberattack data from nearly all of its customers was downloaded to a third-party platform.
Landlord files claims with home warranty for busted appliances, gets runaround: 'I kept calling'
A NC homeowner filled claims for busted appliances with her home warranty company and got the runaround for months.
ABC11 First Alert to Hurricane Season: What to know to keep you, your family safe
The ABC11 First Alert Weather Team with important information about the 2024 Atlantic Hurricane season.
Raleigh family on the hook for $41,000 when medical cost-sharing plan slips up
A Raleigh family was initially stiffed by a company that was supposed to help cover their health care costs.
Court grants eviction weeks after unwanted Airbnb squatters refused to leave Durham home
New details into a Troubleshooter Investigation of Airbnb guests who refuse to checkout and leave.