Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Landlords owed thousands, as Housing Authority continues to have trouble paying tenants rent
Wake County is not the only Housing Authority in NC that owes landlords, putting tenants at risk of eviction.
Texts claiming remote job opportunity are a scam
One scam text claims that your resume has been recommended by multiple online recruitment agencies.
Text claiming to be from NC DMV is a scam; multiple states issue warnings
The text claims to be from the North Carolina DMV, and if you don't pay, you will face penalties within days.
After Helene, a couple's struggles emphasize the need for flood insurance in Western North Carolina
Many homeowners had insurance and received FEMA aid, but it wasn't enough for many families to rebuild after Hurricane Helene.
ABC11 Troubleshooter helps woman get unemployment benefits after denial: 'Don't stop filing'
A Zebulon woman unexpectedly lost her job at NCDHHS due to federal cuts, then got the runaround when she filed for unemployment benefits.
Southwest now charging for bags; how you can avoid fees and save on summer travel
Travelers now have to factor in the cost of checking luggage. Southwest is also now charging for checked bags.
Bank restricts 100-year-old Durham woman's checking account for months: 'It hurt me'
Unable to pay her bills after her bank denied her access to thousands in her account for months, a Durham woman and her son turned to the ABC11 Troubleshooter for help.
Home improvement job leaves couple floorless, living in a construction zone in Wake Forest
"It is a construction zone in here, and this is how we've been surviving for the past three to four months."
After Raleigh woman scammed, ABC11 Troubleshooter surprises her with 'miracle' $1,000 check
The woman lost thousands after falling for an imposter scam on her computer.
Hundreds of investigations opened into online network '764' that preys on teens, has NC ties
Some of the 764 victims are as young as 9 years old, the FBI says. A 20-year-old in NC is facing charges in the investigation.