Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!

You can contact her by filling out this form.

You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC 11 for fourteen years and has recovered nearly two million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.

Request Diane to speak at your event.

Diane's Stories
How some unemployed workers in NC were able to get their pending claim approved
Chad Polidore filed for unemployment with the state at the beginning of April, but six weeks later, his case was still pending, despite making countless calls to DES.
Scammer claims to catch you watching porn, demands payment, BBB says
No matter what, don't pay up. Instead, ignore the email.
Why restaurant workers wearing masks is not part of county health inspections
Centers for Disease Control and Prevention recommendations like employees wearing masks and social distancing are not part of the inspection or rating.
COVID-19 testing for state prison staff comes weeks after first case. Some say it's too little too late
The state is offering free COVID-19 testing for employees at correctional facilities. Some say it's "far too little far too late."
Workers laid off during COVID-19 pandemic band together to help each other get claims approved
The complaints continue to come into ABC11 from North Carolinians who have lost their job and struggled to get help from the state government.
Mistake leaves Durham woman with only $15 of stimulus money deposited into account
One Durham woman got $15 of stimulus money deposited in her bank account even though the IRS says it sent the full $1,200.
NC teachers, education experts worry lack of attendance will negatively impact students' learning, wellbeing
Daily attendanc­e is one of the things schools across North Carolina have put a hold on as learning transitions online due to the COVID-19 pandemic.
Travel and vacation scams cost consumers more than $10.6 million, FTC says
If you have any travel planned over the next few weeks and months, now that travel restrictions are becoming more relaxed, you need to make sure you take the right steps to protect yourself.
Car insurance companies sending refund checks to drivers and crediting bills, but is it enough?
According to the data collected by the consumer groups in North Carolina over the last month and a half, there's been a reduction in miles driven by at least 50 percent.
Cary social worker provides mental health to front line workers in New York
Mary Affee was born and raised in New York, but now calls Cary her home and has several offices here. When asked to help in the Big Apple, she didn't hesitate.