Diane Wilson - Troubleshooter at ABC11 WTVD

If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!

You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC 11 for fourteen years and has recovered nearly two million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.

Diane's Stories

Fake Botox injections hospitalize 11 people across the United States

22 people in 11 states report being injected with fake Botox. Eleven of those people had to go to the hospital for treatment.

Text scam targets North Carolina drivers with late fee for unpaid tolls

Beware of this text scam going around that claims you owe money for unpaid tolls.

Hot tubs delivered weeks after Troubleshooter investigation uncovered major delivery delays

"I do want to thank you, Diane. I think you had a big, big influence and (are) the reason we all got our hot tubs."

Backlog of cases, staff vacancies at NC Medical Examiner's Office cause heartache for grieving mom

"It's too long to wait, too much pain, stress, and anxiety and there's no closure."

Wake County Animal Center warns of imposters trying to steal money from heartbroken pet parents

A new scam is going around the Triangle and preying on pet owners who have lost their furry family members.

Recall problem: Knightdale woman left with $10,000 engine repair and no rental

A Wake County driver found herself stuck with an undrivable car and a $10,000 repair bill despite the problem with her car being covered under a manufacturer's recall.

Timeshare double billing problem drives Fayetteville couple mad, until ABC11 Troubleshooter steps in

A Fayetteville couple has enjoyed their two timeshares for years. But they ran into a problem when their timeshare company offered an upgrade.

78% increase in 'park outside' recall notices for car owners in North Carolina

North Carolina has more than 141,000 cars included in this recall -- including more than 43,000 in the Raleigh-Durham area.

FBI warns of rise in cryptocurrency scams, some NC victims lose life savings

At least three people have told ABC11 Troubleshooter they lost their life savings to crypto scams.

Change in pension withholdings lead to some state retirees owing IRS thousands: 'Flabbergasted'

State retirees caught off guard after the IRS changed tax withholding forms and requirements for pension recipients.